QUOTE (hava maltese mama @ Nov 14 2008, 12:10 AM)

Wow, I really didn't expect so much great advice and support! Thanks to each and every one who as responded, truly. You all have given me HOPE!
Thank you for your recommendations. I'll be sure to check out these different books and methods.
Oh, and yes she does fine at the groomer.
Tom and I have had some strong-willed fosters over the past couple of years. The advice you're being given is good. You need to gain control and show your little princess that YOU are alpha. It's easy to not correct behavior when it's a cute little fuzzbutt. Please trust me on this; both Tom and I are extremely guilty of this with our Lilly.
Our most recent 2 fosters had real issues. Each time there was an agression/attitude incident, we spent more than a few minutes (up to 20 minutes) with the dog on their back, with us straddled over the top, looking the dog in the eye. We did not yell in the dog's face; we talked calmly and reassuringly "You need to calm down". Until the dog relaxed (kind of like saying "uncle"), we'd always let go of the dog gently with a "good boy" and lots of scritching and loving. Staying calm is key to establishing alpha status.
To meet new dogs (like OURS!!), we made the foster dog lie on his back and let our dog sniff and examine the foster. Always be sure you have control of the dog which is on the ground and be absolutely sure that the dog cannot lunge out and bite your face or bite a dog which is being allowed to sniff.
When company came over, we'd hold the dog on his back and invite our new guest step over the dog.
This is NOT a good method to use with a timid dog who bites. The only suggestion I can offer for a timid or shy dog is that each time I go to pick up the timid dog, I say "1, 2, 3". It only takes about 5 or 6 times before the dog realizes that when I say "1, 2, 3" that s/he is not going to be beaten, but that s/he will simply be picked up, scritched, and loved.
For everyday activities, the dog had to sit every single time before the door would open to go outside or to come back into the house. The dog had to sit before receiving every single meal, or even to get a treat. In fact, we do this with ALL dogs. Call the dog over to you to receive attention and make the dog sit before you give him/her the loving s/he wants. When you are done petting,
stop. If the dog paws at your hand for you to continue petting,
DO NOT!! If you do, you have just told the dog that s/he is in charge.
These simple actions are a very small way to reinforce the "nothing in life is free" theory and establish that YOU are alpha, and that the dog should look to you to be leader of the pack.
It's also true that people cannot be afraid to be bitten; the dog can sense that. Having blood drawn by a dog's teeth isn't the worst thing in the world. My vet says she is bitten probably twice a week. I'd love to hear Dr Jaimie's take on this.
I LOVE your mother for being willing to work with you. What a terrific lady!
Please understand that Tom and I are NOT professional behaviorists or trainers. Others may not agree with the methods we have used. I am reading all of the posts to this thread because I am always open to new ideas and new suggestions. I don't know it all and I want to continue to learn more and better ways to handle this type of situation.
p.s. I'm guessing that your beautiful Phoebe does well at the groomer's is because there's no doubt that the leader of the pack there is the groomer.