i went to pick up a certified letter today at the post office and luckily enough it was a check from the breeder i had sent the puppy back to.
while it is a great relief, she only sent me a check for $1000 so at this point i am still losing $300, which is a lot of money! i am going to write her another letter and mail it to her requesting her to refund the shipping charges. does this seem just?
i also want to thank everyone for all their help/comments, you guys gave me a lot of hope and strength...i really love it here at spoiledmaltese...
I spoke to a couple friends of mine who are breeders about this situation (I did not use any names). They said that it is fair you get refunded for the cost of the puppy but the airfare probably will not be refunded. I would ask for it but don't expect much. See what she says.
But I would definately try to get the other $300. It would be different if you just didn't like the puppy, but it was the wrong puppy plus a sick puppy! Good Luck!
I am very glad she refunded your money, but I have to agree with all those who said she should also refund the airfare. After all it was not your fault that you had to send the puppy back....... it was hers
Glad she sent you the $1000 back! Although it doesn't hurt to ask for the remaining 300...you probably are just going to have to settle for what she gave you.
Good luck with it though...I know it must be a relief to get the amount you did!
It's obvious that she knew she was sending you the wrong pup since the picture of the pup you were to get was taken before he was born. I think you are entitled to the $300.00.
Thank goodness you got at least the $1,000 back!! Had she received your letter, etc? I would call her bank to verify that the funds are there. They should be able to tell you that. That way if for some reason, the funds aren't there, you'll know now rather than assuming all is A-OK for 10 days only to find out the check is no good.
Here (below) is an example of a letter you might want to send to her. I didn't spend much time on this... it is not perfect but it gives you an idea of how a letter might go....
Certified - Return Receipt Requested
Dear _________:
Thank you so much for refunding the purchase price of the puppy I recently returned to you. However, I was disappointed that the $300 in shipping charges was not included. As you should recall, the reason I sent this puppy back to you was that he was not the puppy in the photo you had provided to me. In other words, I didn't return this puppy because I just happened to not like him. And this is key: I returned him because he is not the puppy you told me I was purchasing.
Whether intentional on your part or not, because this puppy was misrepreseted to me, I incurred costs of your shipping him to me and my returning him to you. Incidentally, that is in addition to the $xxx that I spent getting him medical treatment because he was ill with a tummy upset and ear mites when he arrived.
Since, this puppy was misrepresented, I do expect you to refund the $300 shippping charges. Please send the $300 to me on or before May x, 2005. If I do not receive payment by that date, I reserve my right to post details of this transaction on PuppyFind, report this situation to the Better Business Bureau, file a complaint with the Attorney General's office in the State of Oklahoma, and to take legal action against you without notice.
I think you should get a FULL refund. the lady falsely advertised, you know? even if she flew out here and had to fly back----you dont need to pay for anything.
yay that you got your 1000$! I like the letter K/C mom wrote and think you should send it. You do deserve the 300$ but you are likely not going to get it. I would think of it as a loss but send the letter anyway and do all of those things to report her behavior. If she happens to send the airfare $ then great!
I would do all of that AFTER you know the 1k has cleared.
Whew! What a relief!! I'm so glad that the $1000 got refunded. I would definately ask about the flight cost because it wasn't in any way your fault that the pup had to go back, but I wouldn't get my hopes up.
K/C's mom wrote a great letter. It was not inflammatory, but stern and to the point. I also think that you are entitled to the money. If you don't get it I suggest you do take all the action that you can take, but I don't know that it's worth retaining an attorney.
Originally posted by msmagnolia@Apr 30 2005, 01:46 PM K/C's mom wrote a great letter. It was not inflammatory, but stern and to the point. I also think that you are entitled to the money. If you don't get it I suggest you do take all the action that you can take, but I don't know that it's worth retaining an attorney.
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i just got back from los angeles. my brother is getting married in june and i went to visit so i could help with some arrangements! it was so wonderful to read all your posts.
KC'S MOM: Your letter is really wonderful! I couldn't have written it better myself! Thank you so much!!!!
i am going to send her a letter, because i agree with you all that i am entitled to the shipping expenses. after all i didn't receive the puppy i paid for
i, too am very happy to receive a check, although i won't celebrate until the check is cleared!
hope everyone had a wonderful weekend!!!
p.s. i don't have a picture of the puppy she sent me. the puppy was not bad looking, it was just much older than i had anticipated. the picture in the avatar is tessa.
here's an updated photo...she is growing up so quickly!!!
Originally posted by ourprettytessa@May 1 2005, 04:26 PM hi everyone!!!
i just got back from los angeles. my brother is getting married in june and i went to visit so i could help with some arrangements! it was so wonderful to read all your posts.
KC'S MOM: Your letter is really wonderful! I couldn't have written it better myself! Thank you so much!!!!
i am going to send her a letter, because i agree with you all that i am entitled to the shipping expenses. after all i didn't receive the puppy i paid for
i, too am very happy to receive a check, although i won't celebrate until the check is cleared!
hope everyone had a wonderful weekend!!!
p.s. i don't have a picture of the puppy she sent me. the puppy was not bad looking, it was just much older than i had anticipated. the picture in the avatar is tessa.
here's an updated photo...she is growing up so quickly!!!
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