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Some days it just doesn't pay to get out of bed, you know? And why can't I just be a secure enough, loving enough person to not let these things bother me? And if I do let them bother me, why on earth can't I keep my blasted mouth shut?
Just had an elderly lady, her adult daughter and 2 grandchildren come into the store. The old bitty...er...elderly lady was being very vocal...and very loud about how ridiculous my store is. Then she looked me straight in the eye and said "and to think, there are starving children in Africa!". :angry:
Well that was it for me! I tried to be diplomatic at first by saying that some people were not blessed to have skin children and so having fur children really helps to fill that empty spot in our hearts...and fur kids are still cheaper then skin kids. She gave me a disgusted look and shook her head. So I continued on saying that just because someone may choose to spend money this way does not mean we don't give to charitable contributions on a regular basis. To which she replied "I don't think so." That was the last straw. I told her that perhaps she should not be so judgmental and that I do give regularly and have myself been on several mission trips. Started to name off some of the 3rd world countries I've been to when the adult daughter steps in and tells me off. She is correct that if I'm in sales and want to make a sale I should not treat a customer this way. She informed me SHE was the one with the dogs, not her mother, and I just lost a sale. Well for one thing, my experience has been a mother with small children does not really purchase my type of inventory on their dog. Some do but the majority do not. And do you think she would have really bought something after the way her mother was going on? So I told her as she was leaving, that it was totally fine that I lost the sale.
Someone please pass the duct tape if I'm going to make it through the rest of the day! :smilie_tischkante::smpullhair:
Just had an elderly lady, her adult daughter and 2 grandchildren come into the store. The old bitty...er...elderly lady was being very vocal...and very loud about how ridiculous my store is. Then she looked me straight in the eye and said "and to think, there are starving children in Africa!". :angry:
Well that was it for me! I tried to be diplomatic at first by saying that some people were not blessed to have skin children and so having fur children really helps to fill that empty spot in our hearts...and fur kids are still cheaper then skin kids. She gave me a disgusted look and shook her head. So I continued on saying that just because someone may choose to spend money this way does not mean we don't give to charitable contributions on a regular basis. To which she replied "I don't think so." That was the last straw. I told her that perhaps she should not be so judgmental and that I do give regularly and have myself been on several mission trips. Started to name off some of the 3rd world countries I've been to when the adult daughter steps in and tells me off. She is correct that if I'm in sales and want to make a sale I should not treat a customer this way. She informed me SHE was the one with the dogs, not her mother, and I just lost a sale. Well for one thing, my experience has been a mother with small children does not really purchase my type of inventory on their dog. Some do but the majority do not. And do you think she would have really bought something after the way her mother was going on? So I told her as she was leaving, that it was totally fine that I lost the sale.
Someone please pass the duct tape if I'm going to make it through the rest of the day! :smilie_tischkante::smpullhair: