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hahaha name it, we get it!

ones we ORDER from:
petedge, foster & smith, carealot

ones we LOOK at:
woof, gw little, in the company of dogs, dog.com, jb wholesale (they're always out of what i NEED-NEED...grrr LOL), and probably a bunch of others i cant think of right now...we have STACKS of them in the apartment...much to the dismay of The Boy....


ann marie and the "yeah, i totally need to get a job" buttercup
 

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Originally posted by Scoobydoo@Oct 5 2005, 08:36 PM
We get Drs Foster&Smith and I have to say they are very good too and they do back up their products. We ordered the wrong Glucosomine for Scooby and it was our fault too so I called them yesterday and they said to send it back and they would send the right one as they have a record of the one we usually get, and not only that the girl said she will send 2 one is for free for the mistake... I explained it was my mistake and she said that is ok you are good customers and we value your continued business. I thought that was very nice of her.
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yep , they have excellent customer service. they are VERY helpful when you have no idea what product you *really* need and what suits your needs best.

petedge also, in my experience. i ordered some bows and what crappy bows they turned out to be! i called to say how disappointed i was that they arrived crushed and "cheap", and they sent me out a bag of better ribbons and told me to keep the others (which i'd determined were too big for a buttercup, and so i use them when wrapping small gifts LOL). they were very nice, very concerned about my disappointment in their product, and were willing to go above and beyond to keep my business. color me impressed!

ann marie and the "living proof that a girl CAN have too many ribbons..." buttercup
 
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