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I understand how scary this was for you especially after having a mammogram done. But I would base my decision to leave on how much I like or trust my gynecologist. This is a doctor you don't change easily. I never had that problem with my gynecologist tho. His staff does not call to remind about yearly appointments. They send a note through the mail saying that you are due for your yearly visit. If something is wrong after a test, my gynecologist calls himself ; he does not ask his staff to do it. The nurse will send me the results of the blood and pap smear test either through the mail or by fax, but I asked specifically that they do that.
If you decide to stay with them, I would definately talk to Bettina and also have a word with the doctor itself.
 
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