I had this trouble with Sadie. The vet even flushed her tear ducts when she was spayed and the smell remained. I wash her face twice daily and use a small flea comb to carefully remove all the eye goop. My vet kept assuring me this was normal for a small dog. I took her in 2 weeks ago and insisted that they at least try an antibiotic eye ointment. He gave me the ointment and said he didn't think it would really help. Well the smell is gone. I can't say that her eyes don't still run a little, but the nasty smell is gone and the eye goop is better. I used the meds for about a week and then stopped. I will use it intermittantly as needed.