I think I know what the answer to this is going to be but maybe others have had the same issue and its not been discussed. What to do when you LOVE your vet but CANNOT STAND the staff?
Since I'll be getting a puppy hopefully (animal-less currently), I would feel so much more comfortable going to the guy that I love dearly, the one who took care of Holli for 14 years, but these girls at the desk are horrible, just horrible(!), and I have been thinking for a long time that its time to move on. Should I start fresh with a new puppy, or do you think you'd tough it out and after the first few critical months, start looking? I have complained and complained. Apparently my vet who used to own the practice, sold to some chain type of thing so he is the "managing" vet but his hands are tied when it comes to this, and to be honest I just dont think he has a mean bone in his body to be able to give a stern talking to to these women. I spoke with him about it and he was visibly upset but things turned the same shortly after my next visit.
They are NEVER nice - and I mean never. They are SO miserable! They have forgotten to leave messages with my vet, they act like you are bothering them with any question. I just hate going there, even calling. They never greet you at the door, and its not just me, my boyfriend says the same thing when hes been there. They are rotten. Its almost like there is some old blood there that think they own the place or something, because a new person will start out nice but you can see a change in personality after they've been there a short while.
The next thing would be how do you start the search for a new vet, and how far is too far to travel to one? I know a few to try, but I've always been afraid of a long vet commute just in case I ever had an emergency, but then again I didnt in 14 years so maybe that point is moot? I had Holli to the most wonderful vet as he does holistic medicine as well and I wanted 5 opinions when she was diagnosed, but its over an hour drive. I seriously think I should move just to be closer to him but I dont think that will be an easy sell to the boyfriend... This is harder for me than changing doctors I swear. Any thoughts are appreciated!
Thanks!
janet
Since I'll be getting a puppy hopefully (animal-less currently), I would feel so much more comfortable going to the guy that I love dearly, the one who took care of Holli for 14 years, but these girls at the desk are horrible, just horrible(!), and I have been thinking for a long time that its time to move on. Should I start fresh with a new puppy, or do you think you'd tough it out and after the first few critical months, start looking? I have complained and complained. Apparently my vet who used to own the practice, sold to some chain type of thing so he is the "managing" vet but his hands are tied when it comes to this, and to be honest I just dont think he has a mean bone in his body to be able to give a stern talking to to these women. I spoke with him about it and he was visibly upset but things turned the same shortly after my next visit.
They are NEVER nice - and I mean never. They are SO miserable! They have forgotten to leave messages with my vet, they act like you are bothering them with any question. I just hate going there, even calling. They never greet you at the door, and its not just me, my boyfriend says the same thing when hes been there. They are rotten. Its almost like there is some old blood there that think they own the place or something, because a new person will start out nice but you can see a change in personality after they've been there a short while.
The next thing would be how do you start the search for a new vet, and how far is too far to travel to one? I know a few to try, but I've always been afraid of a long vet commute just in case I ever had an emergency, but then again I didnt in 14 years so maybe that point is moot? I had Holli to the most wonderful vet as he does holistic medicine as well and I wanted 5 opinions when she was diagnosed, but its over an hour drive. I seriously think I should move just to be closer to him but I dont think that will be an easy sell to the boyfriend... This is harder for me than changing doctors I swear. Any thoughts are appreciated!
Thanks!
janet