Hi, "tear stains" are a common topic among Malt owner.... we're always looking for ways to keep our babies white! There are a ton of posts on SM about them. Go to the Search section which can be seen at the topnav, under the banner ads. Key "tear stains" in to the search box and you will see lots of info!! I certainly wouldn't let some tear stains stop me from getting a puppy, if everything else was A-OK. Good luck and keep us posted!